Claims Process

The Claims Process

The insurance claim process can seem intimidating but it is actually simple. Here is an easy step by step process of how the claims process works:

Lifetime Exteriors will come out to complete a FREE INSPECTION. A Lifetime Exteriors Project Manager will do a complete exterior inspection of the property. Our inspection includes the following areas: Roofing, Exteriors, Windows, Siding, A/C, Sheds, Fencing, and any other damage the homeowner may be aware of. A Lifetime Exteriors Project Manager will then give you a complete analysis of the damage.

Once we inspect your property, your Lifetime Exteriors Project Manager will call your insurance company with you to file a claim for wind and hail damage. At this time we need to take a look at your insurance paperwork to notate the policy number, deductible and any exclusions that might pertain to your particular policy.

Once your claim is filed we can assist you by answering any questions your insurance provider may have.

Your insurance provider will give you and your Lifetime Exteriors Project Manager a claim number and an appointment time to inspect the property. It is EXTREMELY important that Lifetime Exteriors BE AT THIS MEETING!

Your Lifetime Exteriors Project Manager will meet with the insurance adjuster to insure all damaged property is fully evaluated by your insurance company.

Once the insurance company agrees to pay, Lifetime Exteriors will provide a detailed Xactimate estimate to your insurance company. This Xactimate software is the same software used by most major insurance companies.

Your Lifetime Exteriors Project Manager will negotiate a fair price to replace all damaged property with superb quality materials installed in accordance with all local building codes and insurance company stipulations.

Lifetime Exteriors will pull all necessary permits and deliver them to your home. Upon completion of your new roof replacement, Lifetime Exteriors will call for the final inspection and we will also leave a ladder at your home for the city to complete a final inspection.

At Lifetime Exteriors we are committed to a timely, pain free, roof and exterior replacement. Our Project Managers go through continuing education. Some of our Project Managers are trained and licensed insurance adjusters, so we know how to work well with your insurance adjuster to give you the best possible representation. We hire dedicated individuals and compensate them well to make sure they represent you and Lifetime Exteriors in the most professional manner possible.

We provide re-roof and repair services throughout the Colorado front range and front range mountain communities.

Our Customers LOVE Us!

"They did the roof in one day which was amazing. Rick was very professional and showed me samples to choose from. When they finished the job the cleaned up very well and there was nothing left including nails"

Michael B.

"Oscar did a great job doing my flooring and baseboard. What I loved about working with Oscar is he made it very simple. He wasn't complicated or difficult. If there was a little hurdle or hiccup he handled it. He didn't try to nickel and dime you after his initial bid. His communication was excellent. He got in when he said he would, and he was done when he said he would. He cleaned up after himself and didn't leave a mess behind. His price is very competitive and reasonable. I'm already getting bid from him to do another flooring job. I would definitely recommended him to anyone looking to flooring."

Michael M.

"Lifetime Exteriors was very easy to reach and returned all my calls promptly. Efficient and very knowledgeable. Their estimate was very fair and I was never asked for any money upfront. This impressed me! Pleasure doing business with this company. I will be using them in future for any of my property management problems in the Denver area"

Susan Lutz

"During the entire project from beginning to end, the owner always made himself available and was extremely responsive to all of our requests. Although I entrusted the owner to supervise his team in the entire process but like any scrupulous home owner must see the job myself. I was especially impressed with Johnny’s accommodation to allow me to observe the job not from my concrete driveway or yard but from the top of my roof. Our new roof is absolutely beautiful! Each placement of shingles, nail, flashing, etc. is just perfect."

Alene Tran

"There was recently a storm that passed through my area and I received an email from Johnny inquiring about the storm and if I needed anything. He returned to my home this morning to look everything over and has already began the process of replacing everything that was damaged in the recent storm. I highly recommend this company, they are dependable and trustworthy. And that is hard to find."

Ashley Deckard

"Johnny came to our house three times to ensure that the color of the shingles for the house would match the shingles on the garage. The shingles were delivered the following week on a Friday and the crew started working on the roof on Monday. Johnny stopped by the house each day to check on the workers and to be sure that all was going well. When the roof was completed, the workers cleaned up the mess that was created when removing the old shingles and with the roofing process. We enjoyed working with Johnny and the roofing crew. We would recommend Lifetime Exteriors to anyone in need of a roof repair or replacement."

Joanne Maypole

"Johnny’s approach works. Not only do you get reminders that you need to make a selection, you get options. Not only do you get status reports, you get facts, updates and next steps. Not only am I surprised at his level of communication and quality of work, I have already requested that he inspect my private and other rental residences. Would I recommend him? Yes. Definitely. You will be shocked at the high level of communication and professionalism. Thank you."

John Osborn

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Contact Details

Phone: (720) 999-6600

Address: 9615 E County Line Rd, Englewood, CO 80112

Call (720) 999-6600